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Collect your favourite destinations, experiences and travel styles in your bucket list

Collect your favourite destinations, experiences and travel styles in your bucket list

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A trip to Japan was #1 on our bucket list. As my wife noted on the flight back, the trip as arranged by Scott Kent at Experience Japan Travel, met and surpasse our highest expectations. It was fantastic from start to finish! Scott listened to what we wanted, in all the diversity of types of things we wished to do, and he delivered. He met us for an incredible experience at a Buddhist temple in Kyoto, and much to our surprise, met us again when our bullet train arrived in Osaka, where he escorted us to our hotel and then to a fun and tasty local restaurant for lunch. The hotels, inns and ryokan were each in their own ways, wonderful. As travelers to Japan we had the extra complexity that my wife does not eat any seafood, shellfish or otherwise, and Scott made certain everywhere we were booked, breakfasts and arranged dinners, met her needs. Most of all, the people that guided us, including Scott, were lovely and insightful. If we could give more than five stars, we would. So many things. The diversity of experiences was one of the most memorable things. The people were wonderful, including our guides and Scott Kent who we met up with on a couple of different occasions. One of those occasions was a phenomenal experience at a Buddhist temple in Kyoto arranged by Scott. Another was our visit to Naoshima with a wonderful guide, Nobu, and our stay on the island at the Benessee House Hotel. Yet another was the visit to Hiroshima with a lovely and very thoughtful guide, Mitchiko, whose husband was a survivor of the atomic bomb blast, and our visit to the Peace Museum. I could go on and on about wonderful and beautiful sites, both old and modern, about stays at wonderful hotels and inns, both traditional and Western, and with stories of people who go out of their way to be courteous and helpful and take incredible pride in what they do and create. This was a great experience. We stayed for 17 days and would have been happy staying another 17.... READ MORE

Alan and Debra, Chicago - October 2018

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Hi Scott, Apologies that this took so long to get back to you with, but we were busy. In general I want to tell you that the trip met all our expectations wit margin. You did a wonderful job covering all the details and making sure nothing fell in the crack. We had a fabulous experience for all 30 Days! The hotels were all first class with very attentive staff other than the last one in Tokyo which was much more of a business hotel. Nothing against the Park Hotel for being what it is, but after such delightful, attentive service everywhere else, it wasa bit of a let down. The Ryokan and Onsen experience was beyond words and truly gave us the taste of Japanese culture which we were looking for. I particularly like the Asaba Ryokan. We will remember them for the rest of our lives. Of the other hotels,my favorite was the Kanra in Kyoto. The staff there went way beyond anything necessary to make things right. We were comp'd a bottle of plum wine, a bottle of sake, and a glass of Scotch whiskey after commenting on the first morning after breakfast thatthe service of de-caf coffee was very slow - which they fixed immediately and wasn't a problem on the rest of the days we were there. The guides were very knowledgeable and all of them had sufficient English language skills. On occasion it took a little adjusting to tune our ears to each new guide's accent when we first met them (particularly with Endo-san in Kyoto), but once we gotused to each of them, everything was fine. Toshi-san on the Izu peninsula was particularly flexible which was a big help because the weather impacted some of the scheduled activities, but he (and the driver) improvised and we had a couple unscheduled experiencesthat were delightful as a result. We were very impressed with his ability to change on the fly and clearly his many years of experience as a guide were apparent. One general comment of a situation we ran into Hiroshima when attempting to pick up pre-paid passes was the need to present our passports which we did not have with us as they were stored in the hotel safe. We went back to the hotel to get them, but ageneral note to future travelers that they need to bring their passport (and only a passport was acceptable photo ID) with them when claiming pre-paid tickets would safe the back and forth we experienced. The food in the included meals was all very delicious and offered a range of Japanese cuisine that was stellar, although I must admit the runny tofu in the Koyasan guest house was quite a challenge to pick up with chop sticks. I think I ate more flowersin those three days than in the rest of my life, but we compensated by finding a little coffee/espresso shop in town that had fabulous chocolate croissants and espresso that washed all the flowers and runny tofu away Emoji. The dinner at the Kurishiki Ryokan was extra special. I also want to thank you for the gift you gave us in Kyoto. The sake holder and cups are now proudly displayed on a shelf in our dining room. The trip was an in-depth, varied, broad yet focused exploration of Japan and we enjoyed every minute of it. Thank you so much for your extra efforts resurrecting our trip after the changes three months before departure. You are clearly a master of your craft and we will recommend you and your company to any of our friends who want to travel to Japan. Happy Holiday season and thanks again, Ron... READ MORE

Ron and Alison, Los Angeles - October 2018

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The package we went with was a tad on the expensive side, but I definitely feel we got our money's worth. Both the Agent and tour guides were very friendly and uick to respond to any request we had. Highly recommend the trip to Nara. Next time I'd like to spend more time there. If I was to do something different, probably fly from Kyoto(Osaka) to Tokyo. The bullet train gave my wife motion sickness.... READ MORE

Noah and Abbyanne - Korea, October 2018

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My husband and I have just come back from the most amazing trip to Japan. We knew we wanted to go to Japan but that was all we knew. What to see, what to d we needed a little guidance in working this part out. Our travel co-ordinator, Amanadine, was wonderful. She listened to what we had to say, and formulated an itinerary that has left us wanting to return to Japan again and again. Before we left Australia she ensured that we had all the information we would need for our trip ranging from a detailed final itinerary to follow as well as city maps and simple instructions on how to move our suit cases between cities rather than taking them on the bullet trains. She had thought of everything! And knowing that we had someone in Japan that we could access if we had any concerns certainly was reassuring. Amanadine sourced quality hotels in each city together with very capable Guides for our personal tours around those cities. She organised our train travel and even on those days where we did not have a formal guide she provided us with must see places to visit and things to do together with all the necessary maps on how to get there. We cannot speak highly enough Amanadine, we will be definitely using them again. We were blown away with the beauty of the temples and shrines. The knowledge of our Guides in each of the Cities was incredible. We walked away learning so much about the rich culture and history of this place. Our experience at Hidatei Hanaougi in Takayama where we had our own private garden and private hot-springs, was utterly delightful. The traditional dinner and breakfast provided was wonderful. Our visit to Hiroshima left us wanting more. This is one city that we will be coming back to. Nijo Castle at Kyota was a huge highlight and we were amazed by the Nightingale floors. Walking around down town old Osaka with all its lights and bars and shops and restaurants, fantastic! Our whole holiday was memorable it is very hard to pin point.... READ MORE

Lynelle - Australia, October 2018

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We’re back in New York after a rewarding trip to China an Japan. No new ravel until Christmas week (Mexico) and two European trips in March and May. Your itnerary worked very well for us. It was the right mix of escorted and self travel – and we could not have had better weather in both countries. The bullet trains were great (living in the Northeast corridor of the US and dealing with Amtrak makes for a sad comparison) The guides were all knowledgeable, articulate and friendly (with special kudos to Tomomi Azuma in Kyoto), and the hotels were al excellent. A small nit for which I probably should have warned you is that I have some back problems (not debilitating as I play tennis at least three times a week), so two ryokan experiences might have been too much (but that’s on me). Again, thanks so much for your guidance. We won’t hesitate to recommend your services in the future. Richard... READ MORE

Richard and Roberta - New York, October 2018

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Good itinerary making efficient use of our time, great meals, outstanding guides, nice mix of accommodations, and all transfers and transport worked well! All ur expectations were met, even the weather was fine. Most enjoyable was the interactions with the locals and the discussions with our guides. Naoshima. If we did the trip again, maybe add a few days and go further west and east.... READ MORE

Michel and Josee, Vanvouver September 2018

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Experience Japan arranged a trip to Japan for my three teenage children and me. It was the trip of a lifetime. Our coordinator, Amandine, was fantastic. Sh made excellent suggestions and arranged special outings for us that made the trip unforgettable. I was impressed with the value I received, with the guides, and especially with how well-organized and efficient the Experience Japan team was. If I had attempted to plan a trip like this on my own it would have been incredibly difficult and stressful. Experience Japan, with their excellent guides, carefully planned transportation arrangements, and meticulous attention to detail, allowed us to have a stress-free, thrilling adventure. My children and I got to experience a whole new land and culture, and it has been a life-changing experience. We WILL go back to Japan, and we WILL use Experience Japan again! I recommend them wholeheartedly. A private sushi-making lesson with a Master Sushi Chef. A stay in a traditional Ryokan in Hakone, with traditional lodging and hot spring mineral baths. Petting an owl in an Owl Cafe in Electric Town, Tokyo. Castles, temples, shrines, gardens...I can't even begin to list all the wonders we saw. Allow at least two weeks. We only had nine days, and there was so much more to see. But we'll just have to go back.... READ MORE

Katherine and Family - America - August 2018

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Super planning from Scott - every little detail was just perfect! What were the most enjoyable or memorable parts of your trip? The part of the trip outside f big cities where we hiked a lot - Koyasan, Komano Kodo, Kamikochi. If you could take your trip again, what would you do differently? Less big cities - visit more rural parts of Japan... READ MORE

Torben and Family - Luxembourg - July 2018

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Scott did an awesome job in pulling together a fantastic trip to Japan. He managed to include all of the things we had asked to do, arranged excellent boutiquehotels, and found wonderful Japanese guides (especially Kondo). Our experiences were varied which was nice, and he centered us around as few hotels as possible so our moving was minimized. Everything was thought through and taken care of in advance, so all we had to do was show up: greeters at the airport, all transportation tickets including trains, day passes etc., all entrance fees, and even some special meals. Scott provided a truly stress free vacation for us. The planning process was also great. Scott had excellent communications. We traded many emails to make sure we zeroed in on our wants and what he was thinking of. We had to change things as our dates changed, we added in a day with friends when their schedule came into play, had to meet up with and collect our son doing a study abroad as his program ended so he could join us, fly in and out of Nagoya due to our son's program, and my breast cancer when we thought we would have to put it on hold. The attention to detail was evident down to our final day, where the greeter met us at our bullet train, got us to the connecting train taking us to the airport, and then not only got us to the counter but we also saw her again inside when we finally got to our gait (we had stayed 2 hours in the airline club) at boarding time and she was standing in the sky priority line for us so we would have a spot in the front. I am glad I found Zicasso, as finding a travel agent in an area we have decided to travel to is always one of the first major elements to our planning and execution. With Zicasso, I was able to save a lot of time of trying to select a group from the internet, then vet them as best I can with communication with them, and then select someone and yet still be unsure as I have no experience with them. With Zicasso, I shortened that time as they did the selecting, and I also felt even more comfortable, as they had experience with them and only started with the best of the agents. I am copying my email to Scott in the week back from our trip, as I think it would let you know a little on how things worked. First and foremost that everything was already planned for us so it was stress free, while also being totally individualized where we could take the day or the moment where we wanted. Second would be the cultural aspect: food, people, the roofs, the temples/shrines and history, the snow monkeys and the Japanese hotel we stayed in as all were amazing: the little babies, the Onsen baths, the service at the hotel, the dinner we had there, and the beauty of the area. And of course it was great meeting up with our son's childhood friend and his parents for a day. Truly, the whole trip was enjoyable and memorable! I am copying my email to Scott in the week we got back, as I think it captures our enthusiasm for the experience: Hi Scott, thank you for an amazing trip! Bill and I both commented to each other about what a great job you did i pulling this together and making it run seamlessly and stress free. All of our guides were great and did an impeccable and professional job, and the hotel selection great. Of special note would be Kondo for Kyoto/Osaka who we really enjoyed and was a great fit for us, was very knowledgeable and generous of spirit, and Ms Nimi who was so nice and greated us into the country and then sent us off! She even held our place in line for us so when we got to the gate, she had us near the front for boarding! We had an absolutely awesome time with the snow monkeys! The hotel and its staff were our favorite, the dinner great, and the snow monkeys exceptional experience. We got there about a half hour before they arrived to the park, and then we spent about 2.5 hours with them as they ascended on us! The babies were so cute. The walk in and out were also quite beautiful. In Kanazawa we caught the eve of their festival, and had street food for dinner and saw the light procession, and as we were leaving also got to see them staging for the parade — archers, dancers, dragons, the 3 string musical instrument players etc. And, the business hotel in Fuji was just fine!! We had a great and full day with the Tsuemoto’s, even getting up to the top of Mt. Fuji and eating at the conveyerbelt sushi for lunch, and that grill at the table for dinner. Kirt even came in to join us for dinner (he is North of Tokyo for work so we really appreciated his taking the time to join us). It was great to catch back up with them. At any rate, we had a fabulous time, and we really want to thank you for all of your hard work and coordination and in giving us such an excellent vacation and introduction to Japan. We will definitely use the link to give feedback, and if there is any other site you would like, please let us know as we would be very happy to give a glowing review. You have been excellent! Once we get the pictures downloaded, I will send a good one of the baby snow monkeys! Once again we really appreciate how planned out everything was, the attention to details, and that we didn’t have to worry about anything or have to take care of something not done. All the transportation and admissions needs, special lunches and dinners meant that we just had to show up and enjoy ourselves! Cheers, Molly Stay longer! We truly feel that all of our expectation were exceeded, and honestly wouldn't do anything differently! And that is unusual, as I am an engineer and usually have many small things I notice could be done better!!... READ MORE

Molly, Bill and Sean - Detroit, USA - May 2018

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Scott Kent listened intently to our interests and tailored a once-in-a-lifetime trip to Japan. We felt immersed in the culture and integrated into the daily livs of the cities that we visited. It was the perfect mix of culture, traditions, indoor/outdoor adventures and culinary experiences. The accommodations were also perfect...some of the best places we have stayed in all of our trips around the world. The guides were friendly and very knowledgeable, as well as adaptable. Flawless experience with very little effort on our part to make it an extraordinary vacation... We enjoyed the food, living among locals, and also the free time to explore on our own. Our hike to the top of Mt. Karuma was very memorable, as well as our walks around the streets of Kyoto. We really enjoyed the local, cheaper food options versus the fancier dinners.... READ MORE

Claudia and Miquel - Washington DC, USA May 2018

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Scott and the team did an outstanding job in accommodating all of our requests. We were especially impressed with the arrangement of the Chinese-speaking tour gide, Kitagawa-san, and that he managed to book the best room at Arima hot springs resort, plus the microbrewery for sake in Kyoto, the Matsui Shuzo brewery. We had such a good time, especially as it was my parents' first time visiting Japan. They now like it so much they want to visit the country every year! The Arima hot springs was truly a once in a lifetime experience. Everything from the in-room kaiseki cuisine to the in-room soaking tub on the balcony and the views! We could not have asked for more. We would probably pick a cooler time to visit, which of course is not the fault of any agency! We would like to come at a different time such as April or March to experience the sakura blossom season, and so we can walk around and it wouldn't be so warm. We would also probably space out the major meals, such as the kobe beef lunch and the hot springs kaiseki meals, as we were super full after that day! Finally we would probably have spent more on the hotel rooms in Tokyo, the accommodations were neat and clean and the breakfast was great, alongside a great location, but the rooms were quite small even for Japan.... READ MORE

Lisa and Family - San Francisco USA May 2018

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Our trip to Japan was sensational in every way.Scott Kent of Experience Japan planned a wonderful introduction to the country.We had an ambitious itinerary withevery logistical detail completely organized We were able to concentrate on every cultural ,historic and culinary highlight. Everything was memorable! I think it was the Japanese people themselves who made the greatest impression because they so often embodied the unique cultural and spiritual power of the nation.Tokyo and Osaka overflow with energy while Kyoto,Kanazawa and Takayama convey the authentic soul of Japan. If we did this again, maybe perhaps more time in the countryside where the pace is more relaxed and conducive to contemplation!... READ MORE

David and Pegeen, USA -NYC May 2108

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My wife and I enjoyed a wonderful vacation planned with the assistance of Experience Japan Travel. Our agent Scott Kent listened to our needs on our first intrductory call, and based on that assembled a proposed itinerary. With some feedback from us, he fine tuned it to meet our unique needs. He designed a special day of tours in Kyoto for my wife's interest in interior design, fabrics and ceramics. He went above and beyond in also booking restaurant reservations for us. The guides that he arranged to take us on tours were each exceptional and added a layer of understanding of the culture that otherwise we'd have missed out on. In all, because of the highly informed and precisely laid-out itinerary, all my wife and I had to do was enjoy the ride and take it all in. In the process, we discovered a beautiful country with lovely people Hard to identify the "most enjoyable." It was really an across the board enjoyment of the tours, food, accommodations, the unstructured time where we just wandered. It all worked. It was the absence of low notes. We spent a ton of money. I was just too buy to find ways to economize. While I feel we got value for our money, there were definately areas we could have cut back on. That said -- this was the first time my wife and I got to travel internationally since we had kids 13 years ago, and I didnt want to take any chances of creating a bad experience. So, no regrets.... READ MORE

Roger and Lou, New York- USA May 2018

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We had an incredible trip to Japan. Scott Kent planned it with our input and was careful to include all of our special requests. Our English speaking guides andassistants were just wonderful; informative, friendly and delightful to spend our days with learning about Japan. We enjoyed our hotels; The Tokyo Station Hotel, Kinnotake Tonosawa in Hakone and the Kyoto Hotel Okura were all wonderful. The hotel on Miyajima island was just ok. We saw other rooms that were lovely but ours was not one of those. We let Scott know and while he tried to get us moved the hotel was full. Not a game changer for sure. Our guide Misayo brought Tokyo alive for us as did Mira in Kyoto. Ms. Hase in Hiroshima was also wonderful. The food was one of the most memorable experiences; shabu shabu, Kaiseki, Okonomiyage, Sushi, Sashimi, Tempura and more. The Golden Temple and the Shrine of 10,000 Tori Gates were breathtaking. We loved the mountains surrounding Kyoto and the mountains of Hakone. Bullet trains and subways were amazing...always on time to the minute. We loved the people, the cleanliness and of course our visit with our Geiko-san in Kyoto was unforgettable. One suggestion - Carry less luggage. Highly recommend that when traveling in Japan, carry only a carry-on as it makes train and subway travel much easier.... READ MORE

Nancy and Jerry - Hawaii, April 2018

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Japan is beautiful, the people are friendly and helpful and polite. Their public transport system must be the envy of the world, from the Shinkansen bullet tran down to local intracity buses. We asked Experience Japan Travel to craft a highly custom trip that emphasized culture and gardens. Scott worked all our requests into an itinerary that took us through Okayama, Kurashiki, Hiroshima, Kyoto, Kameoka, Kanazawa, and Takayama with very little time in Tokyo. This was a tour of great ancient cities. Two days in Takayama coincided with the annual Spring float festival, and it was crowded, but not unpleasantly so. Experiences, not sights. We had lessons in ?Tea ceremony and its historic meaning ?Ikebana flower arranging ?Traditional bare bow archery. ?Wandering through formal gardens, where the view changes every few meters for the attentive viewer. These are what we'll remember after we have forgotten the names of the Temples, Shrines, and gardens.... READ MORE

George and Katherine - California, USA April 2018

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Dear Experience Japan Travel, Mrs. Beck and Mrs. Schulz arrived back in Frankfurt on Saturday. Mrs. Beck called me on Monday morning and told me, that it wa one of her best journeys ever. Everything was great and she told me to tell you, that you had been doing a great job. Weather was excellent and the two female tour guides had been very helpful and professionel. The two ladies enjoyed nature, hot springs and onsen. And now they are loving japanese trains ...:-) So let me thank you for all your help and the outstanding cooperation. Kind regards to Japan... READ MORE

Ms Beck and Ms Schulz - Germany, March2018

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Hi (Experience Japan Travel), hope all is well. The trip was an absolute pleasure for my wife and I. We had a wonderful time learning about the culture and enjyed the sights that you organized for us. The guides were delightful and created a very pleasant experience. The first Guide made us feel very welcomed on our arrival. She was very sweet and kind in assisting us to the hotel from the airport and for providing a brief insight to the itinerary. The Tokyo Guide was insightful as well as open to diverse discussions about Japans culture. It was very impressive how much she knew about Manga and the arts. She also was able to explain how the train system works in order for my wife and I to move around Tokyo with no issues, which worked out great. The Guide in Kyoto was delightful and made all the sights fun and interesting, specifically choosing the Imperial Palace in Kyoto in leui of one of the temples that was on the agenda. Overall, they all had something special to contribute to this wonderful trip. I also wanted to thank you personally for recommending Karuizawa, my wife especially enjoyed this particular stay for its relaxing ambiance. We cannot wait to go back and experience other parts of Japan. Well be reaching out to you for this future trip. Thanks so much! Best Regards, Fabio & Leslie... READ MORE

Fabio and Leslie - Miami USA March 2018

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Scottie was the BEST! He kept in good contact with updates and planned our trip based on OUR needs and wants. We felt we got a great overview of Japan for our 2week trip and the Cherry Blossoms were off the charts! 10+++ As were our guides. Very good English and not your typical guide that repeats themselves over and over. That is very annoying as a tourist! The variety of all the cities and landscapes we saw. Seeing all the UNESCO sites and having my Temple book with all its stamps! only have 3 empty pages. Kanazawa - The Park was exquisite! Love the chi & feel of this city! The hotel was fabulous and we had 2 of the best meals based on their recommendations. Kyoto - having a driver for all the temples was the best! And then Scottie taking us out for the whole day to sip Whisky & Sake plus takes us to the secret temple not in any guide books was very special! (Personal remarks) 4 star hotels are not the same in the US. We would have only stayed at 4.5 and above. for the Wide view train – seats 1 are least desirable – farther back is better. Honjin Hiranoya has a free shuttle - found that out when we asked for a taxi - not sure if they will pick up guests arriving & the walk with luggage takes more like 15 minutes – TI next to station with map was very helpful. In Hakone we had no guide and communication was difficult as we wanted a driver to take us to see the temple, the lake & then to Odawara. It didn't happen but we did see Mt Fuji from the train..better than nothing. Ryokans - I thought we would be staying at a place more like a B & B than a hotel. Not as charming as I had envisioned. The one in Takayama really did a better job of creating more hominess and explaining how it all works. Osaka Hotel was in the train station which would have been helpful to know on our itinerary. Slight mix up as guide was on the platform and we assumed she would be on the other side of the exit gate. My personal thoughts - the trip should get better as it goes along and Kyoto was the main reason we even went. That hotel was only 4 star because they put a toothbrush & some cheesy amenities in the bathroom. The room was small with cheap furniture. it was disappointing after the Kanazawa experience.... READ MORE

Susan and Chrs - California USA, Mar 2018

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This was a dream vacation fulfilled. Experience Japan Travel did amazing with the itinerary and accomodations. And in the end we got to meet our agent who made t all happen, in Osaka. It was really nice of him to show up, help us with our luggage, and accompany us to our bullet train ride to Tokyo. We had such a great time, saw so many beautiful places, met a number of very nice people and ate so much good food. It was awesome! I admire this beautiful progressive country that is Japan and its hardworking, honest, and most courteous people. I will come back given the chance. Our trip was definitely high-end. We enjoyed everything although I enjoyed Kyoto best. I appreciate my request to do "samurai" was granted at whim. That was so much fun. I would visit other places I haven't been to in Japan but do not mind revisiting Kyoto or Tokyo ( maybe in warmer weather).... READ MORE

Milagros and Danny - Chicago, USA March 2018

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We've traveled all over the world and this was without question the best trip we've ever taken. Scott and the flawless Experience Japan Travel team delivered atrip of a lifetime. Every day was filled with enjoyable and memorable parts. The variety of activities was staggering, from non-stop delicious ramen to getting Ninja training in Kyoto to wandering through the pristine gardens in every major city to the contemporary art in Kanazawa to drinking in the Ebisu Yokocho until morning. Visiting Japan was an embarrassment of riches. Only having more time in Japan could make the trip better!... READ MORE

Charlie and Angela - Chicago, USA February 2018

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------All our expectations were exceeded by far! Japan is an amazing country. From breath taking sky scrapers in Tokyo, to beautiful mountains, the very specil Snow Monkeys, old traditional Japan on the Nakasendo trail, the exotic food, the kindest friendliest people - and just so many more. Scott Kent from Experience Japan Travel is simply the best! From the 1st emails some months ago, I knew that this was going to be a very special experience. Scott's attention to detail, the prompt emails, very comprehensive detailed itinerary, website links and all the extra little bits of info made it an unforgettable trip. The choice, variety and locations of the accommodations were absolutely perfect and easily accessible from all the stations. We never felt lost or unsure of where to go or what to do. The itinerary was so well planned, with enough time to see and do. The guides with chartered Cars that you provided on the guided days were excellent, professional of high standard and caring. Ms Yuka in Tokyo was delightful, taught us a lot and was like a real mother hen - so concerned about all our travelling days by ourselves. Scott and Mr Nakagawa were so helpful in getting us to the doctor when Stef got ill. Ms Saiko is a knowledgeable easy going and caring tour guide. It was such a privilege that we could meet Scott in person. The day in Kyoto - although cold and wet was a high light of the trip. Kosanji Temple and surrounds touched our souls. Your easy way of going around with clients, passion for what you do, and sharing knowledge made it a fantastic experience. I've dealt with various travel companies before but I must say - Experience Japan Travel is in a league of its own. This was surely one of our best organized trips - to a country so far and different to anything else - it was just magic! Japan is a must see destination! - and we will be back to see the many other faces of Japan. Best regards Stef & Inamarie Greyson... READ MORE

Stef and Inamarie - South Africa February 2018

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Wonderful trip, well planned out by Experience Japan Travel. They paid attention to all our needs. Very happy with the level of care and professionalism. Eachlocation we visited was a great taste of the Japanese culture. We were there over the Christmas holidays and it was interesting how different it was in Japan. When we go again, I would go in warmer weather when the foliage is in blossom.... READ MORE

Margo and Family, USA - December 2017

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Experience Japan Travel was excellent, highly recommended. They mapped out an excellent, diversified experience and, when we had to modify our itinerary becauseof illness, they accommodated us with continued excellent service and communication. Our Consultant was also very knowledgeable about the shrines and other sites we enjoyed. The shrines, both first class and uniquely Japanese accommodations, cultural experiences in Kyoto and street shopping in both Kyoto and Tokyo. We interrupted our Japan itinerary to go to Nepal for 3 days via Bangkok for 2 days for personal reasons - we sponsor children in Kathmandu. This added significant difficulty to our trip that I would not do again.... READ MORE

Peter and Luanne, USA, October 2017

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When we started thinking of visiting Japan we had no idea of where to begin and had a lot of suggestions from friends and family. We sent an initial inquiry whch was promptly answered followed by contact from Experience Japan Travel in Japan. This was followed by many emails and some Skype calls. Experience Japan was always available and in the end their planning, attention to detail, and suggestions taking into account many opinions led to a well-balanced, memorable and amazing experience. We were provided with great detailed itineraries and explanatory notes. Our trip basically consisted of Tokyo, Nikko, Kyoto and Osaka. The whole 14 days flew by so quickly and without any hitches making the holiday stress free. We had good and knowledgeable guides. Experience Japan Travel also took time out of their busy schedule and toured with us for half a day in Kyoto. I can highly recommend and in particular would like to thank Experience Japan for working with us so patiently and their supreme service to make this trip truly amazing for us. Overall the whole trip was enjoyable and memorable. We travel extensively (including a lot in Asia) and rate Japan as one of the best places to visit. The politeness, cleanliness, efficiency coupled with the shear beauty and history stand out. I really loved Tokyo and would like to explore it further. Nikko was also very nice and really enjoyed the hot springs at Kinagawa experience . The temples/shrines in Kyoto truly magnificent.... READ MORE

Michael and Naradet, Thailand October, 2018

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We had a great time on our trip and everything went very well (except a little typhoon that blew over). Amanda and I thought Experience Japan Travel did a greatjob planning and communicating the trip details to us. I always like to give direct feedback on every trip we go on. Just a heads up we are giving Experience Japan Travel a 5-star rating, well deserved. Highlights: - Experience Japan Travel was great to work with and very attentive while planning our trip. You were sure to incorporated items into the itinerary that matched our interests. - The itinerary was well planned out and well communicated. Every tour and travel arrangement (trains, hotels) worked out as planned, which is key while traveling in areas we are not too very familiar with. - I would highly recommend Experience Travel Japan to any of our friends, family, and colleagues. We already know a few friends that may want to work with you as well. - The guide that met us at the Tokyo airport upon our arrival was much needed. It would have been difficult navigating the trains quickly, late at night, so close to the time the trains stop running. We barely made the last train of the night due to long immigration lines. Again, we are happy with the trip and planning and thank you for all your work. We will share your contact information with others.... READ MORE

Amanda and Rob, USA September 2017

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Thank you so much for this detailed feedback. Never before have we received such useful notes after a trip. This will be great to use for the debrief with Anthoy. Obviously, I want to get as many stories out of this trip as possible so the follow up is critical on my side. It has been a delight working with you and I welcome the opportunity to work together again. Anthony is just back from 2 weeks in Canada, I've just had another call with him. He was yet again highly complementary about you and really appreciated all you did. (Updated with first instllment of an article created from this trip) http://www.traveller.com.au/kyoto-20-reasons-to-love-it-gz6wju... READ MORE

Anthony Dennis -National Travel Editor, Australia

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Using Scott at Experience Japan Travel to plan our 1 week honeymoon in Japan was one of the best decisions we made! Our trip started off with a 5 hour flight deay from Canada which meant that we had missed the last train out from Tokyo to Kyoto. Before we had even landed, Scott had rearranged our hotels and trains, at no additional cost, and had totally taken care of it! There was zero stress. He even took the time out of his busy schedule to meet up with us in Kyoto on 2 occasions, and even bought us a celebratory honeymoon drink! He personalized our experience and there wasn't one thing we would have changed about our itinerary. It was a perfect mix of adventure, culture and a bit of honeymoon romance. It was seriously fantastic and it was the perfect way to see and experience the country. The English speaking guides he set us up with were also phenomental and really made the trip. We have absolutely no hesistation about recommending anyone to go with Scott. He is really good at what he does - 10/10! We can't wait to go back and see more of Japan. We loved staying in a traditional style ryokan in a hot springs village. It was a great way to live the culture. The only thing we would do different is "Stay longer!"... READ MORE

Joelle and Noah, Canada, August 2017

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I finally organized the 1500 pictures that we took - what a tremendous memory we have! Thank you and all that participated with us in this absolutely incredibl experience. I look forward to staying in touch, and we will contact you about future trips (Italy is possibly next).... READ MORE

Mike and Sue, USA July 2017

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"Experience Japan Travel", that is the name of the company that created our Japan trip, and what wonderful "experience" it was. Scott Kent, was exordinary in hi ability to help plan a wonderful and effortless family vacation in the 9 days we had to travel. He worked closley with me to get a clear understanding of what we were looking to see and do and made me feel like I was his only client. Planning a great trip is only part of the equation. He and the company are based in Japan, his currant knowledge of what is happening in the country was invaluable. Desired adjustments and changes to the itinerary (do to weather for example) were made effortlessly. This also included finding a doctor for my daughter. Within 30 minutes of the request, we were in a specialists office with Scott standing by to interpret as needed. Its the kind of thing one can't anticpate in advance but Scott was able to make it happen without stress. Thank you for that Scott. Our Teen age kids really enjoyed this trip, here are thier comments; "Scott tailored the trip and our activities to our families interests. He was able to give great insight to what its like to be a kid growing up in Japan. (the educational system was an incredible eye opener!) He also made everyone feel like they were being shown around in Japan "by a friend". An amazing experience we will never forget." It was a trip that exceded all of our expectations, and for that we are are very grateful to Scott and Experience Japan Travel. Loved Tokyo, and all of the diverse areas. Our guide in Tokyo was so knowledgable and fun to be with. In addition to seeing the sights, we had many conversations about Japanese culture and life style, past and present. Got a great sence of what life was like there. Had the best sushi we have ever eaten at wonderfull and intimate sushi restarant. On the way to Kyoto we were able to stop in Hakone to visit the "Open Air Sculpture Museum" defiantly a highlight of the trip. In Kyoto, we saw all the "must see " sights, The Bamboo forest, The Ryoanji Temple and stone garden, and the Golden Pavillion. All beautiful and very worth while. We went ceramic shopping and Scott was able to find us the most interesting shops as well as help with purchases. I would say our private visit to a Buddist Temple was the unexpected highlight of the trip. Magical, and life altering. We were all so touched by this special visit that Scott was able to arrange The only change would be to have more time. There is so much to see, so much to experience (theres that word again). We just left wanting more. Perhaps the next time, we would go in a differnt season.... READ MORE

Mark, Monica, Lucas, Lauren, USA, June 2017

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Hi Scott Quick note to say Thank you for a great trip to Japan. I learnt a lot for Rugby World Cup and also the group had a great time. Great day in Kyoto an the group really enjoyed the day. Mr Hendo the guide was very good. The first night was fun too at the Japanese restaurant.... READ MORE

Patrick, Ireland, June 2017

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The service you provided (was excellent by the way) as was the itinerary. Rest assured, when my husband and I have more freedom and time to revisit Japan (and g to the Sky Hotel!) you are the first person I will reach out to. I can't thank you enough for the time you spent with me and I wish you the best in 2017 and beyond.... READ MORE

America - Los Angeles

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Thanks for everything Scott. Home safely it's a long haul will take a few days to get the body clock back to normal, hopefully we will meet again. I will pass yur number on to a few I know are going to the Rugby World Cup in 2019. Thanks again for your help.... READ MORE

Paul and Margaret, Ireland, June 2017

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Scott Kent, our travel advisor for our Japan trip, made this trip so enjoyable and memorable! From the very beginning stages of our planning to the very last da's request for dinner suggestions, his attention to detail and concern for our whole family (15 of us) was so very professional and always timely. Our family was very impressed with the "luxiourious" accomodations/experiences/settings. We loved experiencing a Japanese baseball game, from cheers and chants while the opposing pitcher threw the pitches, to the beer girls smiling and selling beer from a keg on their backs to the yellow balloon release during the 6th inning. And a very special, surprising treat, a huge Welcome to the family sign during the game!! Other fun experiences loved by our family: taiko drumming bento box cooking lesson at the Cooking Sun geisha spotting in the Gion district taking pictures at the Fushimi Shrine visiting Nara and feeding the deer hiking around the Golden Pavilion eating green tea ice cream every day! enjoying Japan's natural beauty, the lush green mountains, rice fields and bamboo forests tasting sake shopping at the huge anime stores gorgeous morning views of Mt. Fuji Hakone Open Air Museum slurping ramon noodes visiting the Imperial Gardens... READ MORE

The Hong Family, USA, June 2017

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Fabulous trip! Experience Japan Travel (EJT) put together a very thoughtful 17 day itinerary for my wife and me. It was our first trip to the country and we waned to see temples, shrines and do some hiking. Scott at EJT arranged a trip that focused mainly on Kyoto and outskirts but included time in Hakone, Ugi, and Kanazawa. He blended: a) stays in three traditional inns with time in conventional hotels, b) several days with personal guides with days by ourselves, and c) days that were very planned and full with ones that were more open. We're not used to using a travel company for our vacations-- prefer to make our own plans--but the trip EJT arranged for us resulted in our experiencing much more of Japan than we would have on our own, and was well worth the money. Every detail was thoughtfully arranged. For example, when Scott made hotel and restaurant reservations, we had great views, were seated next to the falls, overlooking the river, etc. We'd highly recommend EJT to anyone going to Japan.  What were the most enjoyable or memorable parts of your trip?  --Hiking the river below Takao northwest of Kyoto (with Scott, our agent, who suggested we meet in person and spent most of a day with us) -- taking a trip by boat down the Hoza--gawa River outside of Kyoto  --a whole day walking tour of Kanazawa with a lifelong native  -- discovering lots of friendly, informal restaurants for lunch and dinner -- experiencing several traditional Japanese inns that Scott arranged for us... READ MORE

Ed and Abi, USA, May 2017

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Scott and Experience Japan Travel planned the perfect trip for us. We decided to go to Japan for our honeymoon and thanks to Scott, I am confident that we made he right decision. We had a brief conversation with him initially and told him our interests and things and places that we would like to do and see, and he quickly developed an incredible itinerary that was EXACTLY what we wanted. We were only in Japan for 10 days, but we experienced SO MUCH! We had never been to Japan before, but were able to do so many things that we had envisioned ahead of time and so much more that we didn't even know about. From the gorgeous hotel accommodations and delicious food, to the breath-taking sight seeing and culture, this was truly a mind blowing vacation. Scott and his friend/coworker, Nao, even met up with us in Kyoto and showed us an incredible time. While in Tokyo, we had the rare opportunity to experience the Sanja Festival in Asakusa. The energy and enthusiasm of the crowd was absolutely intoxicating. The second we came out of the subway station, the streets were packed with people, shops, and food. The temple and shrines were beautiful, and the festival had these portable shrines and floats (I guess you would call them parade floats) that tons of people were carrying or pulling. Definitely a once in a lifetime experience! Nara was incredible. Not only are there thousands of deer that you can walk and mingle with (and feed!), the area is wonderfully spiritual. There were so many temples and shrines. Each one was so unique and so pretty. Arashiyama. MONKEYS!!!! Nowhere else have I ever been able to have so many monkeys just wandering around so close to me without a care in the world! We even got to feed them. They take the food right out of your hands! And the baby monkeys were freaking adorable! Drinking/Dining in Kyoto. The day that Scott and Nao met up with us was really cool. Scott took us to a whiskey distillery and beer brewery and Nao joined for sake and food/drinks after that. They took us to the Fushimi Inari Shrine (which was SO beautiful) and then to some local places after that. The local places I am sure we would never have had the opportunity to experience if it hadn't been for them. There was so much more that I want to share, but seriously, go see for yourselves! From the bottoms of our hearts, thank you guys! Best.... READ MORE

Seth and Danielle, USA, May 2017

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Very well organised with very good, experienced advice on what to do and see. The trip was tailored to our needs and time frame - which worked really well for u and gave us maximum value for our time in Japan. Other than the beauty of Japan and the great food, our guide Ako was great and Scott (our main Japan Travel contact) took the time to hike with us up Mt Atago which was very good of him. The weather was perfect and the crowds were few, we had both of our two days at Lake Kawaguchi where Mt Fuji was cloud free! The Cherry Blossom season was late so we also unexpectedly got to enjoy the benefits without the crowds.... READ MORE

Mike and Rosanna, Australia, April 2017

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The service provided by Scott and his team was fantastic. The attention to detail and level of responsiveness was fantastic. We managed to see beautiful off thebeaten path parts of Japan thanks to Scott. It was definitely one of the best trips we have been on as a family. In Kyoto, Scott took us to a place out of town and shared with us a temple that wasn't open to tourists. This was magical. We also got to go to the Studio Ghibli museum which my children loved. Seeing cherry blossoms was also a highlight. I would spend longer in Japan, there is so much to see and our time there was too short!... READ MORE

Peter, Amandeep, Arki, Mira, Australia, April 2017

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Our personal point man for Experience Japan Travel was Scott Kent, the right person for establishing good rapport from initial planning to travels' end. It wascompletely evident that he cares deeply about his clients, a terrific reflection not only on himself, but also on his company. Detailed planning and many 'extras' came from the heart, including spending trip time with him and his young daughter. We came together as strangers coming to a strange land and parted friends with much in common. Such is the essence of great travels! Especially because we were traveling with our 12-year-old granddaughter who has been immersed in Japanese as a second language since kindergarten, this was an extra special trip for us. She put her language skill to work and proved most helpful! She is an engaged young lady, so visiting sights that entailed new experiences and learning more about the culture was notably meaningful. The hands-on washi paper-making experience was surely one of the highlights as well as seeing the mountain area itself that included the thatched-roof community of Shirakawago and Gokayama where the paper is made. One of our granddaughter's goals was to ride a bullet train and that we did. Seeing the masses navigate the gigantic train stations was an experience in itself! Of course, we knew going in that the Japanese diet is very foreign to our own. We were the best sports we could be, with our granddaughter leading the way as already somewhat adjusted to the menu choices. We loved seeing and (usually) tasting the strange sea life that regularly finds it way into Japanese homes and restaurants. To sum it up... Japan: If it's in the sea, it's on the table! Memorable for sure.... READ MORE

Michael, Linda, Athena, USA, March 2017

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The trip was very well organized and a great introduction to Japanese culture as well as local living by getting exposure to modes of public transportation. We ere able to gain knowledge that gave us independence and a thorough appreciation of the subtleties of the culture. The guides were very helpful, although we didn't get to learn more of the language from them directly. We were VERY well fed and given hospitality everywhere we went, including the shops! Scott Kent planned everything out and organized everything in advance to make this a pretty smooth experience overall. Looking forward to coming back for more!... READ MORE

Ruby, Komil, Mishall, Huma, USA, March 2017

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I dearly thanks you for letting me understand robust experiences and knowledge in handling our Japanese tour. I, therefore, will never hesitate to recommend you highly qualified staff and services to your future for Japan.... READ MORE

Cambodia - Government Officials (December 2016)

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Well in a single word, WOW!! I'm compiling a full feedback summary for you, but at first glance, this trip was very, very near perfect! Thank you Scott, for yor efforts and hard work in putting this awesomely incredible trip together for us. Majestical it truly was.... READ MORE

America - Los Angeles

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