Terms and conditions

Experience Japan Travel – a brand of Experience Unlimited LLC
Address : Post Code : 604-8801
29-11 Imashinzaike Nishi-cho, Nakagyo-ku,
Kyoto City, Japan.
Tel : +81 (0)50 – 6864 – 1353

Bank Transaction Payment Details

Bank Name: Bank of Kyoto. LTD
BIC or Swift Code :   BOKFJPJZ
Branch Name :  Rokujizo Branch
Account type: Normal
Account number  :3361663
Account Name : Experience Unlimited LLC ( エクスペリエンスアンリミテッド合同会社 )
Banking Institute Number 0158
Rokujizo Branch Code :  309 .

Payment  Options

A direct Wire/Bank transaction

Deposit and Final Payments:
Deposit and Final payments are needed to be paid by a direct Wire/Bank transaction (Bank to Bank transfer). The general payment deadline is approx. 2 weeks from the day of the request.

  • Bank details will be advised at the time of payment requests.
  • Due to fraud regulations, Credit Card payments are currently not accepted.

Payment  Terms

Time of Booking :
Deposit: 25% non-refundable deposit at the time of confirmation*
*Deposit amount subject to change based on domestic flights included and/or peak season travel dates.
*Deposit amount subject to change if there are any exclusive arrangements included in your Japan Itinerary.
*Once the booking is officially confirmed, our staff will advise of the Deposit and Payment details directly.

Final balance: is due 60 – 75 days prior to arrival. If the balance remains unpaid by that time, we reserve the right to treat the reservation as cancelled and to retain the deposit. *

Cancellation Policy

Cancellation  Charges  –  If  you  have  to  cancel  all,  or  part  of  your  holiday  for  any reason,  the  following  cancellation  fees  are  applicable.
Cancellations, effective upon receipt of written notification via e-mail or other means, are subject to the following penalties of the full trip price:

  • 25% non-refundable deposit due at the time of confirmation
  • 75-61 days prior to arrival: 50% penalty
  • 60-46 days prior to arrival: 75% penalty
  • 45 days prior to arrival: 100% penalty

    In the rare occasion where there is a National or Global emergency, cancellation charges will still be charged as above conditions. However, if the Japanese Government for some reason restricts the entry to Japan for Overseas Visitors, all effort will be made to refund the Tour Costs partially, minus the Deposit.

Insurance – Experience Japan Travel (Experience Unlimited LLC) we strongly recommend that your purchase a comprehensive travel package insurance including trip cancellation protection and emergency medical evacuation. We suggest that you purchase the insurance with a company local to you as this should facilitate the process in the event you need to make a claim.
Please secure travel insurance that covers you for medical treatment while in Japan. Experience Japan Travel can not pay for medical treatment on your behalf and traveling with medical and evacuation coverage is a requirement of our tours, as stated in our booking terms and conditions.

Amendments to Itinerary: 
No additional arrangements or amendments can be made to your Itinerary after the final details have been sent by our consultants, nor can any amendments or additional arrangements be made for you once you have arrived into Japan.